FAQ

Frequently Asked Questions

REGULATION OF CUSTOMS
May I bring my prescription medicines to Japan?

Some over-the-counter medicines commonly used in the United States and other countries, including inhalers, allergy and sinus medications are not allowed into Japan. Products that contain stimulants (medicines that contain Pseudoephedrine, such as Actifed, Sudafed, and Vicks inhalers), or Codeine are prohibited.

US Embassy - Bringing Medication into Japan


We strongly discourage you from packing prescription or over-the-counter (OTC) medicines or pharmaceuticals into your air/sea shipments. If Japan Customs discovers medicines in your shipment, they will inspect the entire shipment for prohibited pharmaceuticals and delivery may be severely delayed. Your medicines may be confiscated.

For more information about bringing your prescription medication and pharmaceuticals to Japan, please refer to Ministry of Health, Labour and Welfare

REGULATION OF CUSTOMS
My work visa hasn't been issued yet. Can I still receive my shipment?

Yes, it's possible. As long as you are
a. in Japan and
b. have your company issue a letter stating that your work visa is currently being processed, Fukuoka Soko may be able to release your shipment for clearance and delivery.

REGULATION OF CUSTOMS
What kinds of items are forbidden to bring into Japan?

The followings items are strictly prohibited.

a. Firearms and/or Weapons, Ammunitions and/or Explosives
b. Narcotics, Drugs and/or controlled substances
c. Pornography
d. Fresh/raw food stuffs
e. Counterfeit Items
f. Any species protected by CITES (Convention on International Trade in Endangered Species)

For details of prohibited or restricted items, please refer to the links below.

Japan Customs - Goods with Prohibitions, Controls and Restrictions

Ministry of Health, Labour and Welfare - Importing or Bringing medication into Japan for Personal use

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